Thank you for choosing Cablink Hardware. We are committed to providing reliable service and helping our customers receive the right cabinet hardware and supplies in a timely and practical manner. Please review our shipping and returns policy before placing an order or submitting an enquiry.

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Processing Time

We aim to respond to all product enquiries and quote requests as quickly as possible. Once your order has been confirmed, we will advise you of the expected processing time, stock availability, collection options or delivery arrangements.
Processing times may vary depending on the product type, order quantity and availability.

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Shipping and Delivery

Shipping and delivery options depend on the size, weight and type of products ordered.

For smaller items, such as cabinet hardware, fittings, labels and selected supplies, shipping may be available within Australia. Delivery timeframes will vary depending on your location, order size and freight method.

For heavy, bulky or oversized products, shipping may not be available through standard courier services. These items may be available for:
Pickup by arrangement

Local delivery within Canberra and surrounding areas
Special delivery arrangements, subject to confirmation

If your order includes heavy or bulky products, please email us before placing or confirming your order so we can provide the most suitable collection or delivery option.

Local Pickup

Local pickup may be available by arrangement. Once your order is ready, we will confirm the pickup details with you, including location, available pickup times and any handling requirements.

Please do not arrive for pickup until your order has been confirmed as ready.

Canberra and Surrounding Area Delivery

For customers located in Canberra and surrounding areas, local delivery may be available for selected orders, including heavier or bulkier items.
Delivery availability, cost and timeframe will depend on your location, product type and order quantity. Please email us with your product requirements and delivery address so we can confirm whether local delivery is suitable for your order.

Shipping Costs

Shipping and delivery costs are calculated based on the order size, weight, product type and delivery location.
For trade or bulk orders, we recommend contacting us directly for a quote so we can provide the most accurate pricing and delivery option.

Order Tracking

If your order is shipped by courier or freight provider, tracking details will be provided where available once the order has been dispatched.
For pickup or local delivery orders, our team will confirm the relevant collection or delivery details with you directly.

International Shipping

At this time, Cablink Hardware does not offer international shipping. Our products and services are currently available within Australia only.

Returns

We want you to be satisfied with your order. If you believe you have received an incorrect, faulty or damaged product, please contact us as soon as possible with your order details, photos of the product and a description of the issue.
Returns must be approved by Cablink Hardware before any product is sent back.
Products must generally be unused, in original condition and in original packaging unless the item is faulty or damaged.

Contact Us

If you have any questions about shipping, pickup, local delivery, returns or product availability, please contact us before placing your order.

Email: sales@cablinkhardware.com.au

For heavy or bulky products, please email us with your product details, quantity and delivery location so we can confirm whether pickup, local delivery or another arrangement is available.